SHIPPING & DELIVERY
Shipping Policy
The Gentle Equine provides hoof care services to all equines. We offer shipping for all our products and services. Our shipping methods are reliable and efficient, and we use packaging materials that ensure the safety of your products during transit. The shipping costs will depend on the weight and size of the package, as well as the destination. We strive to provide the best shipping experience to our customers.
Return & Exchange Policy
At The Gentle Equine, our goal is to provide the best hoof care services to your equine. If, for any reason, you are not satisfied with our products or services, we offer a straightforward refund or exchange policy. Please contact us within 14 days of receiving the product or service if you wish to initiate a return or exchange. We value your trust and satisfaction, and we will do our best to resolve any issues you may have.